FAQ | SantaMiracle 🎄

We’ve gathered answers to some of the most common questions to make your shopping experience merry and effortless.

1. How do I place an order?

Browse our festive collection, choose your favorite items, select the size and color, and click “Add to Cart.”
When you’re ready, proceed to checkout and follow the steps to complete your purchase.

2. Can I change or cancel my order?

We process orders quickly to ensure fast delivery.
If you need to change or cancel an order, please contact us within 24 hours at service@santamiracle.com.
We’ll do our best to help, but once your order has been processed or shipped, changes may not be possible.

3. What size should I order?

Each product page includes a detailed size guide for your convenience.
If you’re unsure, contact our support team or check customer reviews for fit suggestions.

4. How can I track my order?

Once your order ships, you’ll receive an email with your tracking number.
You can track your package directly on the carrier’s website using that number.

5. Do you offer international shipping?

Yes! We proudly ship worldwide.
Shipping fees and delivery times may vary depending on your location.

6. How do I return or exchange an item?

If you’re not satisfied with your purchase, you can request a return or exchange within 30 days of receiving your order.
Please visit our Returns & Exchanges page for detailed instructions.

7. Is my personal information safe?

Absolutely. We use SSL encryption and secure payment systems to protect your data.
Your privacy matters to us — we never share your information with third parties.

8. Do you offer gift cards?

Not at the moment, but we’re planning to introduce them soon — stay tuned!

9. How can I contact customer service?

If you have any questions or need help, email us anytime at service@santamiracle.com.
Our team is always happy to assist you.

✨ SantaMiracle — Making every shopping experience a little more magical. ✨